Privacy Policy

Last updated: April 21, 2026

Shield Partners respects your privacy. This policy explains what information we collect when you use our website and services, how we use it, and the choices you have.

Who we are

Shield Partners is a consulting firm operating at shieldpartners.llc. Our business address is 4539 N 22nd St Ste N, Phoenix, AZ 85016. If you have questions about this policy or how we handle your information, contact us at privacy@shieldpartners.llc.

What we collect

We collect information you provide directly:

• Contact information you enter on booking forms and the newsletter signup — typically your name, email address, phone number, company, and details about your business or project.
• Optional information you provide in free-text fields, such as notes about your situation or goals.
• Information you send by email, share in text messages, or discuss during calls and meetings.

We also collect limited technical information automatically:

• Standard web analytics (pages visited, time on site, referring source, approximate location by IP) to understand how the site is used and how to improve it.
• Browser and device information (browser type, operating system, screen size) used for responsive display and troubleshooting.

We do not sell your personal information. We do not use behavioral advertising cookies. We do not track visitors across third-party websites.

How we use your information

We use the information you provide to:

• Respond to inquiries and schedule conversations you’ve requested
• Deliver services you’ve engaged us for
• Send the Shield Briefing newsletter if you’ve subscribed (you can unsubscribe at any time)
• Send operational text messages if you’ve provided a phone number — appointment reminders, follow-ups, and relevant service information tied to your inquiry. Standard message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance.
• Operate, maintain, and improve the website
• Comply with legal obligations

We use your information only for the purposes described above. We do not use it for unrelated marketing, advertising, or resale.

Who we share it with

We share limited information with service providers who help us operate the business:

• A customer relationship management system (Pipedrive) to track conversations and manage engagements
• An email service provider to send newsletters and follow-ups
• An SMS service provider to deliver text messages
• Scheduling software (Calendly) to book meetings
• Standard cloud hosting and analytics providers

These providers handle information on our behalf under contractual confidentiality and security obligations. We do not share your information with marketers, data brokers, or other third parties for their own use.

We may also share information if required by law, court order, or to protect the rights and safety of Shield Partners, our clients, or the public.

How long we keep information

We retain contact information for as long as needed to respond to your inquiry, deliver services, or maintain our business records. You can request deletion at any time by emailing privacy@shieldpartners.llc.

Your rights

Depending on where you live, you may have the right to:

• Request access to the information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of the newsletter (use the unsubscribe link in any email, or email us)
• Opt out of text messages (reply STOP to any text, or email us)
• Object to or restrict certain uses of your information

To exercise any of these rights, email privacy@shieldpartners.llc. We respond to all requests within 30 days.

Your California privacy rights

If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), provides you with additional rights regarding your personal information.

Categories of information we collect

In the past 12 months, we have collected the following categories of personal information from California residents:

• Identifiers (name, email address, phone number, IP address)
• Commercial information (records of inquiries and engagements)
• Internet activity information (pages visited, time on site, referring source)
• Professional information (company name, industry, role — when voluntarily provided)
• Geolocation information (approximate location based on IP)

Sources of information

We collect this information directly from you (through booking forms, newsletter signup, text messages, and direct communication) and automatically through your use of our website.

Business purposes

We use this information for the business purposes described in the “How we use your information” section above.

Sale or sharing of personal information

We do not sell your personal information. We do not share your personal information for cross-context behavioral advertising. We have not sold or shared personal information of California residents in the preceding 12 months.

Your California rights

As a California resident, you have the right to:

• Know what personal information we collect, use, disclose, and retain
• Access the specific personal information we have collected about you
• Delete personal information we have collected from you, subject to certain exceptions
• Correct inaccurate personal information
• Opt outof any sale or sharing of personal information (not applicable to us — we don’t sell or share)
• Limit useof sensitive personal information (not applicable to us — we don’t collect sensitive categories)
• Non-discrimination— we won’t deny services, charge different prices, or provide different quality of service because you exercised your rights

How to exercise your rights

To exercise any of these rights, email privacy@shieldpartners.llc with the subject line “California Privacy Request” and tell us what you’d like us to do. We will verify your identity before processing your request by asking for information that matches what we already have on file.

We respond to verifiable requests within 45 days. If we need more time, we’ll let you know and explain why.

Authorized agents

You may designate an authorized agent to make a request on your behalf. The agent must provide written proof of authorization, and we may still contact you directly to verify the request.

Shine the Light

California Civil Code Section 1798.83 permits California residents to request information regarding our disclosure of personal information to third parties for direct marketing purposes. Shield Partners does not disclose personal information to third parties for their direct marketing purposes.

Contact

Questions about your California privacy rights: privacy@shieldpartners.llc

Analytics

We use standard web analytics to understand how visitors use the site. This data is aggregated and does not personally identify you. We do not use behavioral advertising pixels, retargeting cookies, or cross-site tracking. If you prefer not to be tracked by analytics at all, most browsers offer “Do Not Track” settings or privacy extensions that block analytics scripts.

Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, or loss. No system is perfectly secure, but we work with reputable providers and limit access to your information to those who need it to do their jobs.

Children

Our services are for business operators and adults. We do not knowingly collect information from anyone under 18.

Changes to this policy

We may update this policy from time to time. When we do, we’ll update the “last updated” date above and post the new version here. Material changes will be communicated to subscribers by email.

Contact

Questions or concerns:
Shield Partners
4539 N 22nd St Ste N
Phoenix, AZ 85016
privacy@shieldpartners.llc